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CMO copilot — v1.1

How to Use Buyer Personas, Ideal Customer Profiles, and Other Audience Profiles for Better Generative Content

Why Content Pros Use Buyer Personas, Ideal Customer Profiles, and Other Target Audience Profiles To Do More While Working Less

Marketing thrives on personalization, and AI-powered generative applications like ChatGPT, Anthropic, and Mistral AI are revolutionizing how content is created. That said, their effectiveness skyrockets when paired with comprehensive target audience profiles because profiles help them:

  • Generate content that aligns with audience motivations and challenges

  • Adapt tone, style, and messaging to resonate with specific prospects

  • Suggest hyper-targeted campaign ideas, themes, and subject lines

  • Guide decisions on formats (e.g., email vs. social media) and approaches (e.g., emotive storytelling vs. logical arguments)

  • Increase both the quality and quantity of generated content

The upshot?

When target audience profiles are integrated into the generative content process, the results are more engaging, impactful, and aligned with your marketing goals.

Here's how to get started

Step 1: Pick a Segmentation Framework


👉 What is a Framework?

A framework is a structured method for grouping and organizing your audience based on shared characteristics. It helps marketers break down diverse customer bases into manageable, actionable segments.

👉 Why Is a Good Framework Important?

The right framework ensures your segments are meaningful, actionable, and relevant to your goals. A strong framework guides how you create content, ensuring every piece resonates with its intended audience.

👉 Common Frameworks for Segmentation

Here are some of the most popular frameworks for creating buyer personas and ICPs:

  1. Use Cases: Group customers by why, how, or when they use your product.

  2. Pain Points: Focus on the persistent challenges your product or service solves.

  3. Buying Triggers: Segment based on events or conditions that prompt purchasing.

  4. Journey Maps: Map audience segments to specific stages of the buyer journey.

  5. Life Stages and Lifestyles: Use demographics and personal attributes (age, marital status, income, etc.).

  6. Jobs-To-Be-Done: Understand the functional, emotional, or social jobs your product is “hired” to do.

(For more detailed explanations and worksheets, see "Guides, eBooks & Downloadable Resources" below.)

Step 2: Create 3 to 5 Segments and Develop Detailed Profiles


Once you’ve chosen your framework, segment your audience into three to five distinct groups and build a profile for each.

A good profile includes a combination of the following:

  • Basic Demographics: Age, gender, location, income level, education, etc.

  • Needs, Wants, Drives, Desires: What motivates them? What challenges do they face

  • Decision-Making Process: Do they rely on gut instincts or data? Are they the final decision-maker or part of a committee?

  • Occupational Details (For B2B): Job title, level, industry, company size, KPIs, pain points, and priorities.

  • Brands and Lifestyle Choices (For B2C): Preferences, behaviors, and affiliations.

You can go further, too.

CMO Copilot, for example, includes messaging suggestions, sales & marketing playbooks, and a personalized content map, among other additions.

Step 3: Upload or Copy Your Profiles into Generative AI Prompts


Once your profiles are complete, upload them as a PDF or copy and paste the details directly into your generative AI prompts, like this:

“Using the following buyer persona, generate a 3-email nurture sequence that addresses their pain points and motivates them to schedule a demo. Buyer persona details: [Paste persona here].”

That's it.

By doing this, you're creating a knowledge base that can be shared internally or externally, and periodically updated as your audience evolves, enabling you and your team to generate ideas, social media posts, blog articles, emails, and other content quickly while maintaining high relevance and quality.

TL;DR


Integrating detailed buyer personas, ICPs, and audience profiles into your generative AI workflow isn’t just a smart strategy—it’s a competitive edge. With the right framework, detailed segmentation, and integration into AI-powered tools, you’ll create more personalized, impactful content that engages your audience at every stage of their journey.

All Guides:

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